Medical Alert Review

Top Rated Medical Alert System


Our Score

full-star full-star full-star full-star half_star

Average User Rating

Visit Site
Advertiser Disclosure

Medical Alert Ranking

Our Score


Average User Rating rating rating rating rating rating

Visit Store

Medical Alert Review

Reviewed by: top 10 medical alert systems team
Jan 13 2023

As you narrow down the choices for a top medical alert system that provides emergency help with a push of the button, Medical Alert is likely to be one that you hear about a lot. Find the main features, as well as pros, any drawbacks, extra accessories, and more in this detailed review to help you decide if it is right for you or a loved one.

Visit Official Site

How We Decided


Consumer Reviews


Researched Review Sites


Research Hours


Team Members


Medical Alert Review: Top 3 Features

To show you the leading features of Medical Alert, our research team put together a list of the leading three features. They are:

  • Very affordable system
  • Easy to use and set up all products
  • Landline and Wireless systems

Medical Alert is part of the Connect America company. It is designed to help those who live alone and want the safety that comes with using a medical alert system.

Visit Site


Top Medical Alert System for Landline and No-Landline Options

There are both mobile and at-home systems available from Medical Alert. The at-home type comes in two versions (the first two on the list below), as well as a mobile option. 

  • At Home Landline – Two-way speaker communication with Emergency Response Operators is available 24/7. A waterproof pendant or bracelet comes with the base unit.
  • At Home No Landline (Cellular) – Wireless connection with Emergency Response Operators. The system includes a base unit and a waterproof pendant or bracelet.
  • On The Go – Handheld design with a lightweight help button that has neck and wrist options, GPS enabled, and fall detection available.

Given that a growing number of people use a smartphone as their main phone, rather than a landline, we’re happy to see that a wireless at-home option is available. As we learned through our analysis for this Medical Alert review that both at-home systems include a base unit and an emergency button pendant or bracelet, depending on your preference.

The Main Benefits of Medical Alert and any Limitations

As with our other top medical alert system reviews, we provide a balanced and honest approach. We tell you both the pros and cons if there are any, of the current system.


Among the top benefits is the affordability of the at-home systems. The At Home Landline has one of the lowest monthly fees on the market without falling short on the built-in speaker’s quality. The cellular option is also highly affordable.

The great value of both of those systems is clear once you know that they are waterproof. If your loved one falls in the bath or shower and the device gets wet, it will still work. In the unfortunate case that they hurt their hip or suffer another injury in the fall, they can simply hit the emergency button to get medical assistance.

However, the On The Go system is pricier than some other mobile medical alert systems. Thus, its monthly fee will not fit into every household budget, unfortunately. However, On The Go has many great features that make it worth having for many people, including automatic fall detection.

There also are no hidden fees, so you always know upfront what to expect price-wise. For payment plans, there are monthly, semi-annual, and annual rates, with free activation and free equipment.

Fall Detection

This top medical alert system company allows customers to bundle Automatic Fall Detection with any of their systems. While it is included with On The Go, it is an add-on with the others.

The advanced technology provides a great safety option if a person cannot hit their emergency button in the case of a fall. In this instance, the device will automatically connect an operator with the hurt individual.

Furthermore, the device is lightweight, so it is not uncomfortable to wear. It is also waterproof, so it can even be worn in the shower.


The On The Go system has GPS built into it too. This feature is great for helping operators determine where individuals are when away from home so that medical help can find them.

For an active senior, having a GPS-enabled bracelet or pendant is ideal, as they won’t have to restrict where they are going and when. Knowing that they will be found if an emergency happens is great for the individual and their loved ones to know.

Does Medical Alert sound like a good fit for you? See what else buyers have to say

See Buyer Reviews

Medical Alert Review: How does It Rate for Ease of Use?

Simply push the emergency button on the pendant or bracelet to connect with an operator. Many Medical Alert reviews online praise the system for being easy to use for those who need it.

The button immediately connects the person requesting help with an emergency operator who can immediately send medical assistance to the individual. The operator sends the exact kind of support that is necessary for the situation.

We like that the operator sends the help right away, as confirmed by many positive reviews of the medical alert system. The operator will even stay on the line until help arrives, so the individual never feels alone, as per the Medical Alert website.


Just press the button on the At Home Landline to get 24/7 support from Emergency Response Operators. The two-way speaker makes it easy to talk and get questions answered, unlike with a one-way system. 

This same great design applies to the other Medical Alert products too. For the elderly, knowing that they will receive proper help when they need it – and right away – is reassuring.

For the mobile option, called On The Go, it comes with a simple start-up guide. Plus, Medical Alert is available by phone to help with signing up and any questions of its users. There are several Medical Alert reviews online about how friendly and knowledgeable the staff are when reaching out to them by phone or online with questions.

Check Prices


Medical Alert Review: What is Unique?

Subscribers can keep an eye on their loved ones through the Medical Alert mobile app. The Medical Alert Connect app lets you look at the device status of your elderly parent or another family member, as well as the contact list.

See the testing schedule too for the peace of mind that the device is working properly in the case of any future accident. Whenever the Medical Alert support team does any updates, you will receive a notification too.

Should your loved one use the emergency alert system, you will immediately receive a notification through the mobile app. The notification will tell you if it is a test or a real emergency.

The support that this app provides for family members and friends who do not live with the senior but want to make sure this person receives medical attention in an emergency is priceless.

Tip: Get to know the medical alert system before you order. See how the Medical Alert systems work

See How it Works

Concluding Thoughts on Medical Alert

Medical Alert is among the leading high-value medical alert systems. While the mobile option On The Go is pricier than the at-home systems, it has a lot of features, including GPS and automatic fall detection technology.

Choose from landline and wireless products at home, which are waterproof in case of a bathroom fall. Get fast responses by an operator by simply pressing a button on the device being worn, getting the proper help by talking through a two-way speaker.

After doing thorough research for this Medical Alert review, we consider this medical alert system easy to use and set up, even for seniors who don’t have a lot of technological experience. With a lot of great features, we recommend Medical Alert as a quality, fast medical alert system.

Visit Site

About the Research

Our team seriously researched for the best medical alert system and this website provides in-depth, honest reviews of medical alert system companies to help you find the best one for you and your family. As there are many types of medical alert systems, it’s easy to get confused. That’s why we bring you only the top companies and tell you everything you need to know about them. With all of the leading medical alert systems here in one place, quickly see how they compare to one another and which one offers you the best support for your needs. All the research is done for you, thus saving you time and helping you make an informed buying decision.

Disclosure, Disclaimer: The information we provide on our website is not a medical advice and, thus, should not be treated as such. We provide quality reviews based on a significant amount of research time and effort. Carefully writing each of the best medical alert system reviews is important to us so that readers have as much information as possible. We are grateful to be of service and bring you content free of charge. In order to do this, please note that when you click links and purchase a system, we may receive a commission. Your support in purchasing through these links enables us to keep providing you with content and opinion to the best of our knowledge. Rest assured that our team spotlights the medical alert system providers that we genuinely believe are the top picks. Thank you!

Advertiser Disclosure

Our reviews of top 10 best medical alert systems are genuine, in-depth and written by our team that care about what you buy. The purpose of each review is not only to show you the benefits of a particular service but also to point out any drawbacks of it and how it compares to others on the market. And yes, it takes hundreds of hours to research and write, so to keep going with our efforts, we may earn a commission from qualifying purchases.

Explore More Reviews

Top 5 Best Medical Alert Systems

  • This website is a comparison site, offered for use free of charge and aims to offer its users informative and helpful content. We are grateful to be of service and bring you content free of charge. In order to do this, please note that when you click links and purchase items from the brands we rank on this site, we receive a commission. Your support in purchasing through these links enables us to keep providing you with content and opinion to the best of our knowledge. Such advertising fees that we may receive is not increasing your buying price and is not affecting the content we write on each product; however along with past buyers’ preference, product details and our reviewers’ findings, such advertising fees may impact the display order and scoring of a product at the website. The content on the website is provided “as-is” without warranties or guaranties and it does not constitute an encouragement or endorsement to purchase the goods that are offered for sale. We do not include or compare all products or providers in the market. See our Terms of Use and Advertising Disclosure information.

  • We are grateful to be of service and bring you content free of charge. In order to do this, please note that when you click links and purchase items, in most (not all) cases we may receive a commission. Your support in purchasing through these links enables us to keep providing you with content and opinion to the best of our knowledge. The commission rate we may receive is not affecting the content we write on each product; however along with past buyers preference, mattress product details and reviewers’ findings, it may impact the display order of a product at the website. We try our best to keep things fair and balanced, in order to help you make the best choice for you. Your buying price is not changing whether we are entitled for earnings or not. Thank you!