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Top 10 Best Medical Alert Systems 2022
Reviews and Comparison of Top Rated Medical Alert Systems May 22, 2022 Advertiser Disclosure

Best Medical Alert Systems 2022: Reviews & Comparison of  Top Rated Companies to 
Help You When Needed.

 

A medical alert system is an important purchase, providing independence to the person
who uses, while caregivers receive peace of mind. Find comprehensive reviews below of
top medical alert systems to help you make an informed decision, based on system features,
price, ease of use, support, and more.

 

We receive advertising fees from the brands we rank below. Full Advertiser Disclosure

 

 

Most recommended.

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Medical Guardian Review

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  • Around-the-clock monitoring based in the U.S.
  • Alert products for both inside and outside the home
  • Provides systems with GPS technology
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Medical Alert Review

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  • Very affordable system
  • Easy to use and set up all products
  • Landline and Wireless systems
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Bay Alarm Medical Review

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  • Long range of 1,000 feet for the help pendant
  • Free monitoring for spouses in the same household
  • In-car medical alert monitoring system
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MobileHelp Review

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  • Packages available for every budget
  • Many devices available for different lifestyles
  • Unique MobileHelp Connect tracking platform
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Medical Care Alert Review

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  • Unique RemoteCare 24/7 App feature
  • U.S.-based monitoring operators
  • Fast 4G LTE cellular connection (for Home & Away system)
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Alert1 Review

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  • Several in-home and mobile systems for users
  • Voice extender boxes for large homes
  • Fall alert pendant option
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One Call Alert Review

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  • Very affordable plans
  • 20 years in the industry
  • Mobile Double for multiple users
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LifeFone Review

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  • Personalized profiles for customers
  • Duo at-home and on-the-go system
  • Extra caregiver tools
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rating

9.8

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Medical Guardian Review

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Medical Guardian offers a complete line of medical alert products. There are standard in-home units, as well as mobile options. To help you decide if one or more of their top medical alert systems is right for you, read this full Medical Guardian review...
  • Around-the-clock monitoring based in the U.S.
  • Alert products for both inside and outside the home
  • Provides systems with GPS technology
rating

9.5

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Medical Alert Review

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To show you the leading features of Medical Alert, our research team put together a list of the leading three features. They are....
  • Very affordable system
  • Easy to use and set up all products
  • Landline and Wireless systems
rating

9.4

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Bay Alarm Medical Review

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To help you determine if Bay Alarm Medical is the best medical alert system for your needs, we conveniently put the most important details about it in this comprehensive review. Continue reading to find the top features, ease of use, support, pros and any drawbacks, and more.
  • Long range of 1,000 feet for the help pendant
  • Free monitoring for spouses in the same household
  • In-car medical alert monitoring system
rating

9.3

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MobileHelp Review

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As you search for the best medical alert system, you are sure to come across MobileHelp. Use this MobileHelp review to help you decide if it is the right system for you or a loved one...
  • Packages available for every budget
  • Many devices available for different lifestyles
  • Unique MobileHelp Connect tracking platform
rating

9.2

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Medical Care Alert Review

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Finding a medical alert system that suits your needs and preferences takes significant research. To help you save time, this Medical Care Alert review provides all the details you need to decide if it’s the ideal one for you.
  • Unique RemoteCare 24/7 App feature
  • U.S.-based monitoring operators
  • Fast 4G LTE cellular connection (for Home & Away system)
rating

9.1

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Alert1 Review

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This Alert1 review covers all those details to help you come to an informed decision. We review the Alert1 system in detail, from the top features to the quality of support, ease of use, and more.
  • Several in-home and mobile systems for users
  • Voice extender boxes for large homes
  • Fall alert pendant option
rating

9.0

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One Call Alert Review

Read Our Full Review >>

As you search for affordable medical alert systems for yourself or a loved one, the number of options can seem overwhelming. Our One Call Alert review covers products, types of plans, benefits, any drawbacks, pricing, and more.
  • Very affordable plans
  • 20 years in the industry
  • Mobile Double for multiple users
rating

8.9

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LifeFone Review

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LifeFone is a top medical alert system company that provides several options for seniors who live alone. So, how do their systems rate, from the features to the benefits, and are there any limitations? Get genuine answers in this LifeFone review...
  • Personalized profiles for customers
  • Duo at-home and on-the-go system
  • Extra caregiver tools

COMPARING THE TOP 5 BEST MEDICAL ALERT SYSTEMS

CompaniesMedical GuardianMedical AlertBay Alarm MedicalMobileHelpMedical Care Alert
ReviewRead ReviewRead ReviewRead ReviewRead ReviewRead Review
Rating9.89.59.49.39.2
Toll Free Number1-800-668-92001-800-800-25371-877-522-96331-877-309-99681-855-661-3694
24/7 MonitoringYesYesYesYesYes
Monitoring CenterIn-houseIn-houseIn-houseIn-houseIn-house
2-Way Voice CommunicationYesYesYesYesYes
Shower Safe ButtonYesYesYesYesYes
Neck Pendant OptionYesYesYesYesYes
Wristband OptionYesYesYesYesYes
ConnectionLandline or cellularLandline or cellularLandline or cellularLandline or cellularLandline or cellular
Coverage Away from HomeYesYesYesYesYes
Ease of Use (1-10, 10 is easiest)98999
Max In-Home Range from Base1300ft1300ft1000ft800ftfooft
Wall-Mounted Help ButtonsYesYesYesYesYes
Auto Fall Detection AvailableYesYesYesYesYes
Installation (DIY, Service, or Other)DIY with phone support optionDIY with phone support optionServiceDIY with phone support optionDIY with phone support option
Follow-Up NotificationYesYesYesYesYes
Companion AppYesYesYesYesYes
24/7 Customer ServiceNoNoNoNoNo
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Medical Guardian Ranking

Our Score

9.8

Average User Rating rating rating rating rating rating

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Medical Guardian Review

 

Best Features of this Top Medical Alert System

After completing hours of research, our team agrees that the standout qualities of Medical Guardian are:

  • Around-the-clock monitoring based in the U.S.
  • Alert products for both inside and outside the home
  • Provides systems with GPS technology

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Medical Guardian Review: Products For a Variety of Lifestyles

While some medical alert providers specialize in systems within the home, others create mobile options. Medical Guardian stands apart from the pack with a range of systems that work within the house as well as on the go.

The wide selection of units available gives you many choices to pick from, rather than being stuck with only one or two options. It’s likely to find one that meets your needs.

For example, they offer both landline and mobile alert systems. The In-Home systems are:

  • Classic Guardian – Using the landline, it provides an incredible 1,300 ft. of protection
  • Home Guardian – No landline required; it provides personal safety at home and can detect falls. The handy display shows time and temperature too.
  • Family Guardian – The most advanced of the three choices, it has 3 sensors to let loved ones and carers get the latest health and activity levels.

Meanwhile, someone who is on the go a lot would likely prefer the systems for use outside of the home:

  • Mobile Guardian – Easily portable and includes GPS; it is usable within or outside of the house
  • Active Guardian – Featuring GPS, fall detection, and Wi-Fi capabilities
  • Freedom Guardian – This smartwatch integrates mobile phone and two-way communication

As you can see from the descriptors above, there is a range of options, from the Family Guardian system that allows you to track a senior’s activities for any issues to a wearable medical alert with two-way audio communication (Freedom Guardian).

Which One is the Top Medical Alert System for You or Your Loved One?

The best Medical Guardian system from their big lineup depends on the needs and preferences of the person who it is intended to help. For someone who requires fast assistance within the home, whether it be for age-related or mobility problems, the 3 in-home systems might offer a way to live alone longer.

As for someone whose lifestyle often takes them away from home, mobile design is likely better than a home-based one. They are not stuck at home but instead have the freedom to go where they usually do, all with the peace of mind that an alert will be sent if they need medical help, no matter what time of day.

Another factor to include in this Medical Guardian review that affects which one you choose is the size of your budget. Of the listed varieties above, they go from the cheapest fee per month to the most expensive.

For example, Classic Guardian is less expensive than Family Guardian. Freedom Guardian is the priciest of the 3 on-the-go systems.

Does Medical Guardian sound like a good fit for you? See what else buyers have to say

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Medical Guardian Review of Support and Ease of Use

One of the things that stand out about Medical Guardian is the positive feedback from users about their great customer service. Several online reviews include descriptions of how helpful the telephone representatives were with answering questions. Many reviews also include words like “friendly” and “easy” regarding the signup process with the telephone support team.

Also, each of the Medical Guardian devices has clearly marked buttons that the user simply presses for assistance. While the medical alert systems use advanced technology, they are straightforward to use, which is important for a senior who may not understand complex tech options.

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Pros and Any Limitations about the Top Medical Alert System

We appreciate there are no long-term contracts here. Instead, pay monthly for the services and enjoy pro-rated refunds for any prepaid service time that goes unused.

It’s also easy to signup online, and you can change billing details, get installation videos, and more through your online account. If you’d rather look at the details at your own pace, then this web-based process is more convenient than the telephone or in-person signup.

Another great quality to point out in our Medical Guardian review is that the monitoring is all U.S.-based. The company is based out of Philadelphia, Pennsylvania, when means that it provides safety around the clock without outsourcing to another country.

Having the monitoring facility within the U.S. provides peace of mind for the person who has the medical device, as well as their family members and friends. You’ll know that there won’t be communication issues because of language barriers, for example.

The monitoring is available 24/7. That means there’s always the feeling of being able to get medical attention right away, whether it is the afternoon, midnight, or any other time.

Unfortunately, Medicare does not pay for the cost of the services; thus, the higher-priced devices in the Medical Guardian lineup may not affordable for your family. However, they are reasonably priced for the valuable features they provide. Plus, no price tag can be put on the safety and health of a loved one.

For example, the Classic Guardian is the least expensive option of Medical Guardian’s at-home products and provides one of the longest ranges for landline options on the market. It has a radius of 1,300 feet from the base station, which is a significant amount of protection.

We also appreciate that this top medical alert system has a lot of products that don’t require a landline. With many people choosing to use a cellphone for their primary phone, it’s nice to have the cellular variety.

Tip: Not sure which Medical Guardian product to chose? See the comparison of their best products

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Are You Looking for a GPS-Enabled Medical Alert Device?

It’s also important to mention in this Medical Guardian review is that this provider offers systems with GPS, which is great for those who are active in their older years. The built-in technology allows first responders to see where they are at a glance, whether inside the home or elsewhere.

For instance, the Mobile Guardian device has GPS tracking. You can feel safe that with it on that help is notified wherever you go.

Specifically, the Mobile Guardian provides cellular service and wireless access to the company’s monitoring system. It also features a speaker, whose volume you can adjust so that you can stay in touch with their operators.

The Mobile Guardian is waterproof too, so if it starts to rain outdoors and the device gets wet, or if a slip-and-fall event happens in the shower or bathtub, it won’t stop working. For fast assistance, press the emergency button on it and speak through the two-way speaker to the operator.

Choose from emergency and non-emergency services. Then the operator sends for help, as needed, based on the GPS location information.

Conclusions on Whether Medical Guardian is a Top Medical Alert System

After doing thorough research for this Medical Guardian Review, our team concludes that this provider offers quality units for in the home and on the go. It can help seniors, those who have mobility problems, and others who want the option to call for fast medical assistance.

While not every option will be in every household’s budget, there is a wide range of products, so there is likely to be one that is affordable for your family. The selections have many different features, and they share the benefit of using U.S.-based monitoring.

If a GPS-enabled medical alert is important to you, then Mobile Guardian is an option to consider. With many top-rated units available for different lifestyles, we recommend Medical Guardian.

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Medical Alert Ranking

Our Score

9.5

Average User Rating rating rating rating rating rating

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Medical Alert Review

 

Medical Alert Review: Top 3 Features

To show you the leading features of Medical Alert, our research team put together a list of the leading three features. They are:

  • Very affordable system
  • Easy to use and set up all products
  • Landline and Wireless systems

Medical Alert is part of the Connect America company. It is designed to help those who live alone and want the safety that comes with using a medical alert system.

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Top Medical Alert System for Landline and No-Landline Options

There are both mobile and at-home systems available from Medical Alert. The at-home type comes in two versions (the first two on the list below), as well as a mobile option. 

  • At Home Landline – Two-way speaker communication with Emergency Response Operators is available 24/7. A waterproof pendant or bracelet comes with the base unit.
  • At Home No Landline (Cellular) – Wireless connection with Emergency Response Operators. The system includes a base unit and a waterproof pendant or bracelet.
  • On The Go – Handheld design with a lightweight help button that has neck and wrist options, GPS enabled, and fall detection available.

Given that a growing number of people use a smartphone as their main phone, rather than a landline, we’re happy to see that a wireless at-home option is available. As we learned through our analysis for this Medical Alert review that both at-home systems include a base unit and an emergency button pendant or bracelet, depending on your preference.

The Main Benefits of Medical Alert and any Limitations

As with our other top medical alert system reviews, we provide a balanced and honest approach. We tell you both the pros and cons if there are any, of the current system.

Affordability

Among the top benefits is the affordability of the at-home systems. The At Home Landline has one of the lowest monthly fees on the market without falling short on the built-in speaker’s quality. The cellular option is also highly affordable.

The great value of both of those systems is clear once you know that they are waterproof. If your loved one falls in the bath or shower and the device gets wet, it will still work. In the unfortunate case that they hurt their hip or suffer another injury in the fall, they can simply hit the emergency button to get medical assistance.

However, the On The Go system is pricier than some other mobile medical alert systems. Thus, its monthly fee will not fit into every household budget, unfortunately. However, On The Go has many great features that make it worth having for many people, including automatic fall detection.

There also are no hidden fees, so you always know upfront what to expect price-wise. For payment plans, there are monthly, semi-annual, and annual rates, with free activation and free equipment.

Fall Detection

This top medical alert system company allows customers to bundle Automatic Fall Detection with any of their systems. While it is included with On The Go, it is an add-on with the others.

The advanced technology provides a great safety option if a person cannot hit their emergency button in the case of a fall. In this instance, the device will automatically connect an operator with the hurt individual.

Furthermore, the device is lightweight, so it is not uncomfortable to wear. It is also waterproof, so it can even be worn in the shower.

GPS-Enabled

The On The Go system has GPS built into it too. This feature is great for helping operators determine where individuals are when away from home so that medical help can find them.

For an active senior, having a GPS-enabled bracelet or pendant is ideal, as they won’t have to restrict where they are going and when. Knowing that they will be found if an emergency happens is great for the individual and their loved ones to know.

Does Medical Alert sound like a good fit for you? See what else buyers have to say

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Medical Alert Review: How does It Rate for Ease of Use?

Simply push the emergency button on the pendant or bracelet to connect with an operator. Many Medical Alert reviews online praise the system for being easy to use for those who need it.

The button immediately connects the person requesting help with an emergency operator who can immediately send medical assistance to the individual. The operator sends the exact kind of support that is necessary for the situation.

We like that the operator sends the help right away, as confirmed by many positive reviews of the medical alert system. The operator will even stay on the line until help arrives, so the individual never feels alone, as per the Medical Alert website.

Support

Just press the button on the At Home Landline to get 24/7 support from Emergency Response Operators. The two-way speaker makes it easy to talk and get questions answered, unlike with a one-way system. 

This same great design applies to the other Medical Alert products too. For the elderly, knowing that they will receive proper help when they need it – and right away – is reassuring.

For the mobile option, called On The Go, it comes with a simple start-up guide. Plus, Medical Alert is available by phone to help with signing up and any questions of its users. There are several Medical Alert reviews online about how friendly and knowledgeable the staff are when reaching out to them by phone or online with questions.

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Medical Alert Review: What is Unique?

Subscribers can keep an eye on their loved ones through the Medical Alert mobile app. The Medical Alert Connect app lets you look at the device status of your elderly parent or another family member, as well as the contact list.

See the testing schedule too for the peace of mind that the device is working properly in the case of any future accident. Whenever the Medical Alert support team does any updates, you will receive a notification too.

Should your loved one use the emergency alert system, you will immediately receive a notification through the mobile app. The notification will tell you if it is a test or a real emergency.

The support that this app provides for family members and friends who do not live with the senior but want to make sure this person receives medical attention in an emergency is priceless.

Tip: Get to know the medical alert system before you order. See how the Medical Alert systems work

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Concluding Thoughts on Medical Alert

Medical Alert is among the leading high-value medical alert systems. While the mobile option On The Go is pricier than the at-home systems, it has a lot of features, including GPS and automatic fall detection technology.

Choose from landline and wireless products at home, which are waterproof in case of a bathroom fall. Get fast responses by an operator by simply pressing a button on the device being worn, getting the proper help by talking through a two-way speaker.

After doing thorough research for this Medical Alert review, we consider this medical alert system easy to use and set up, even for seniors who don’t have a lot of technological experience. With a lot of great features, we recommend Medical Alert as a quality, fast medical alert system.

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Bay Alarm Medical Ranking

Our Score

9.4

Average User Rating rating rating rating rating rating

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Bay Alarm Medical Review

 

Best Medical Alert System Features

After hours of online research, our team agrees that the top three features for this Bay Alarm Medical review are:

  • Long range of 1,000 feet for the help pendant
  • Free monitoring for spouses in the same household
  • In-car medical alert monitoring system

Bay Alarm Medical specializes in providing medical alert systems across the U.S. As there are a variety of systems available within their lineup, let’s look at each one next.

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Bay Alarm Medical Review Products: What are the Choices?

Select one of the following packages, depending on which one is the best fit for your lifestyle and needs:

  • In The Home – Choose from a traditional home landline a cellular network connection. The system includes a base station unit and a waterproof help button with two-way speaker and microphone.
  • On The Go – Features a waterproof mobile help button with AT&T 4G LTE cellular for coverage while out of the home. The wearable push-button features GPS technology and two-way communication.
  • In The Car – Designed specifically for the car, this medical alert system has an emergency button and transmits GPS info. It has automatic crash detection too if that unfortunate scenario happens.
  • Bundle & Save – Combine services for coverage inside the home, in the car, and while out and about.

Automatic fall detection and accessories are also available options, as discussed later in this review.

Is It the Best Medical Alert System for Support?

If you use their cellular-based systems, Bay Alert Medical handles the cellular setup, so you don’t need to worry about getting a cell phone or creating an account. While the cellular connection is within the device, you do need to ensure you have AT&T coverage in your neighborhood. Bay Alert Medical can help you with this part at the time of signup. 

As for response times, the support is fast, as many user reviews confirm online. The website states that it typically takes 45 seconds or less to receive a live response from when you press the help button. That is impressively quick, which is great in an emergency.

Also, important to point out in this Bay Alert Medical review is that the On The Go package features 4G LTE connectivity from AT&T, rather than a dated 3G network.

Getting 4G LTE means you have access to the fastest connection speed, and there is wide coverage too. Plus, this advanced network provides better location tracking. As earlier mentioned too, the help button is waterproof, so it designed to withstand the rain or to take a shower.

Automatic fall detection is also available with the monitoring systems. This feature enables users to receive help when they are unable to push the help button.

Having this feature is handy in case you fall and need help but cannot manually ask for it through the wearable speaker. The integrated GPS technology will determine your location and send that information to the monitoring center, where help will be dispatched to you.

As for the quality of the help you can expect to receive in the case of an emergency, Bay Alarm Medical provides U.S.-based monitoring from two state-of-the-art facilities. One is located in Ogden, Utah, while the other one is in Rexburg, Idaho.

The two 24/7 emergency call centers are CSAA Five Diamond Certified and undergo certification yearly. This Five Diamond designation is only given to a monitoring system when it meets excellence in the highest customer service, ongoing job-related education, inspections, raising industry standards, and reducing false dispatches.

Plus, if you require technical support or need customer service, you will get the devoted attention of staff at the California headquarters. We appreciate that theses service inquiries are separate from the call centers so that the person who needs help gets a quick response.

Does Bay Alarm Medical sound like a good fit for you? Check the price of the plan that suite your needs

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Bay Alarm Medical Review: Is It Easy of Use?

The help button is designed to be worn as a pendant on a necklace or wristband. Reviewers say that it is comfortable to wear and lightweight so not burden or obtrusive.

Plus, the help button is waterproof so you can wear it all the time, even in the bath or shower. That is an important feature given that falls are likely to happen in the bathroom for seniors; they can wear it without worry that the water will damage it.

It is easy to use too by pressing the button. The push-button design combines with a loud, clear speaker to provide a simple system for seniors, even if you’re not technically savvy.

The microphone is very sensitive so that the person listening to the user can hear them well and assist them. There is even support for 170 different languages, including Spanish, Mandarin, and Russian so that as many people as possible living in the U.S. can use the systems.

A great feature we also like about the system is that it can be used to answer a phone call. That ability prevents the individual from rushing to the phone, which can cause them to slip and fall.

If you do take off your wearable button, the in-home system comes with wall buttons so that you feel protected at home, such as in the bathroom and bedroom. These buttons stick to the wall using double-sided tape.

As for signup and installation, many online reviews express satisfaction in the simplicity of both processes. Easily compare pricing online using the website and order online or call the company to ask questions about which one is the best medical alert system for you and the current rate plans.

Installation of the systems is designed to be easy for the user to do themselves at home. Simply plug in the base station to a power supply and a phone line. The in-home landline system comes with a base unit, four wall buttons, and a personal help button.

As for installing the mobile system, there is no phone line connection to setup. Most reviewers say that they have no issues with setup.

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Pros and Any Drawbacks: Evaluating the Best Medical Alarm System

While researching for this Bay Alarm Medical review, we were pleased to learn of the long range. The in-home system has lengthy coverage of up to 1,000 feet, with up to 800 feet away if outdoors.

This distance typically covers a home’s interior and yard (front and back), and it is dependent on where is the location the base unit in the house. Of course, always check with the company and test the device to ensure it covers you in all areas you need it to in case of an emergency.

Unfortunately, technical support is not available around the clock from the company. However, basic support and emergency monitoring are always available 24/7.

We also like that Bay Alarm Medical pays attention to the look of the help buttons so that users feel more comfortable with having them and are not embarrassed to use them. For the On The Go system, for example, it comes in black or white. There are also Bella Charms accessories for the systems, which help the pendant look more stylish.

As for pricing, Bay Alarm Medical’s systems are slightly higher than some others. However, they include a lifetime warranty on the help button, which is terrific.

The wearable help button has a typical lifespan of 5 years without a recharge. When the battery is low, it will send an alert to the monitoring station, and a new one will ship to you.

Also, this is one of the best medical alert systems for having a 30-day risk free trial. If you decide that the system is not for you, then you can return it.

However, you will have to pay for shipping, whereas most companies offer free shipping of the systems. On the plus side, the equipment itself is free, and there is no long-term contract.

Your spouse gets a complimentary system too if they want it, provided they live in the same household. Simply buy a second button, and Bay Alarm Medical offers free monitoring for it so that you both have protection.

Tip: Not sure which Bay Alarm Medical product to chose? See the comparison of their best products

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Bay Alarm Medical Review: How Is It Different?

While some of the best on-the-go medical alert systems are designed specifically for seniors, Bay Alarm Medical markets their mobile systems for anyone who wants the assurance of help while away from home. As they explain on their website, a child walking home after school could benefit from having one, as can teenagers whose parents want to know are safe 24/7. For the elderly, being able to have a mobile system means seniors can continue to be independent and active in retirement.

Another unique accessory is the Caregiver Tracking App. It provides very accurate device location tracking to a caregiver so that they can see where their loved one is now, has been, and if their battery levels are low. This app comes with Preferred and Premium packages.

Lastly, the in-car medical alert system is something that is not available from every company. It provides peace of mind to families who worry about the safety of their loved ones on the road. If a crash occurs, an alert is automatically sent because the GPS data detects the crash so that help can be sent immediately.

The in-car system works in any vehicle and is available 24/7. Great features include a mobile app and web dashboard, real-time vehicle monitoring, trip history, and location-based boundary alerts.

Best Medical Alert System Conclusions

After doing significant research for this Bay Alarm Medical review, our team feels there are numerous benefits of their systems. While it is a bit higher price than other systems, the wearable pendant has a long radius and features a quick response time, which we feel makes it a great value.

The systems for in-home, on-the-go, and in-car offer protection in a range of environments for seniors or anyone else who wants 24/7 monitoring from reliable emergency response centers. The U.S.-based monitoring, easy installation, and quality support all are additional reasons why Bay Alarm Medical is on our top 10 list.

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MobileHelp Ranking

Our Score

9.3

Average User Rating rating rating rating rating rating

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MobileHelp Review

 

MobileHelp Review: What are the Leading Features?

The top three features of this personal emergency response system are:

  • Packages available for every budget
  • Many devices available for different lifestyles
  • Unique MobileHelp Connect tracking platform

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Product Categories for the Best Medical Alert System

The MobileHelp product lineup is available across all 50 US states and consists of three main categories:

Home

  • MobileHelp Classic – Based on the AT&T cellular network, this system features a base unit and does not use a landline for in-home protection. Optional features are automatic fall detection and MobileConnect.
  • MobileHelp Wired Home – A landline-based system with two-way communication built into the wearable pendant. It includes MobileConnect access.

On The Go

  • MobileHelp Solo – GPS tracking is included in this mobile system that is designed to protect its user inside and outside of the home. It includes access to MobileConnect.

Complete Protection

  • MobileHelp Duo – The combination of MobileHelp Solo and MobileHelp Classic enables this package to provide both at-home and mobile protection.
  • Mobile Duo – This medical alert system combines two help buttons. It has GPS technology.

MobileHelp Review of Pricing

The MobileHelp Classic has the cheapest monthly fee of the personal emergency response systems from this company. The Wired Home system is slightly more per month, and the others are higher in price than those two but still competitively priced.

We like that there is a range of offerings for different budgets from this one company. Thus, there is likely something to satisfy anyone looking for this type of product and service.

As the product line-up above shows, there are at-home and mobile systems, as well as ones that operate with a landline and ones that use a cellular network. The Duo options also allow customers to get the best from both mobile and at-home, depending on their needs.

Finally, there is no equipment to buy as it is supplied to you by MobileHelp. Having no activation fee either is a substantial savings.

Does MobileHelp  sound like a good fit for you? See what over 3,400 buyers have to say

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Is MobileHelp the Best Medical Alert System for Support?

Choosing a mobile alert system is an important decision. To help you decide which system fits your lifestyle and medical needs the best, MobileHelp has a customer service team available to answer questions and guide you through the signup process.

There are several positive reviews online about the informative and friendly service. Having questions answered thoroughly can go far toward giving seniors feelings of safety when living alone, as well as peace of mind for caregivers.

Furthermore, emergency alerts are handled through two US-based facilities; one is in Syracuse, New York, and the other is in Corona, California. The emergency monitoring service occurs through a close partnership with Rapid Response, a company that has been providing this type of service for over 25 years.

Rapid Response even earned the distinction of CSAA Central Station of the year in 2016. Also, having local facilities and using the well-known AT&T cellular network can provide reassurance for users that they will get reliable help when they need it.

For the best customer service possible, MobileHelp employs Spanish bilingual operators who can respond to alarms for people who speak Spanish rather than English. They also use LanguageLine to interpret close to 250 languages.

Furthermore, the US operators for MobileHelp go through a significant training program, including critical event training, and continually undergo further education to ensure they’re at their best.

Finally, Mobile Help is among the best medical alert systems for its long range from base to pendant. It is 600 feet, which most people find covers their entire house and yard.

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Ease of Use: Our MobileHelp Review Thoughts

The emergency buttons can be worn on the neck or wrist. Several users have online reviews that discuss how lightweight they are, so the button does not get in the way of their lifestyle.

The equipment features a two-way speaker that provides the wearer with the ability to talk to and respond to the trained operator. Being able to have a conversation can help the operator best determine how to assist the senior and send the ideal help unit immediately to them.

According to many Mobile Help reviews, the equipment for the chosen system arrives within a week of ordering it. The systems are designed to be installable easily at home.

Should you have questions, simply call the customer agents at MobileHelp for help or use their website’s convenient live chat feature. Their website also has online user guides available to help with installation and operation, although they’re designed to be straightforward in both regards.

If you are using a cellular-based system, MobileHelp takes care of everything with the mobile provider AT&T. You don’t have to start a cellular phone account or create a contract.

If you want to change your plan or upgrade over time, more than one MobileHelp review explains that this is easy to do. That way you can get exactly the system you need.

Tip: Any questions? MobileHelp is ready to help. Call now.

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Best Medical Alert System Pros and any Drawbacks

We would be remiss in this MobileHelp review not to mention a great extra feature that comes with each of their systems. MobileConnect is an online portal accessible through an app or desktop computer. It provides you as the senior or the caregiver with a lot of information.

For example, receive emergency alerts, as well as non-emergency ones, and system status alerts. If you have GPS-enabled on-the-go system, MobileConnect allows as many as 30 Location Service requests per subscription.

While MobileConnect comes with each MobileHelp system, though, it has more options with the mobile equipment that has more included options.

Speaking of the equipment, if it needs to be replaced, that can be expensive, unfortunately. Something we discovered during this MobileHelp review is that the company will not cover any damaged or lost equipment.

However, the initial installation is free for the equipment, and you can expect it to be high quality as it comes from a company that has been offering help for a decade.

Each button is also waterproof, whether it is worn on the neck or wrist. Thus, seniors can wear it even in the shower, when there is a fall risk.

In the event of this issue, you might add a fall detection button to your MobileHelp system. As one of the best medical alert system companies, each system has the option of a fall detection button at an affordable add-on price each month.

Then, if you fall and are unable to talk or cannot press the button, the GPS tracking technology will enable the operator to contact the appropriate resource to get help to you at your current location immediately.

Lastly, enjoy a 30-day trial with each system, so you can try out the equipment without feeling the obligation to sign up for months at a time. There is also no long-term contract to sign and no cancellation fee.

MobileHelp Review Conclusions

MobileHelp offers in-home and mobile personal emergency response systems for different lifestyles and budgets. Their Duo systems combine on-the-go and at-home convenience for those who want the best of both worlds.

The wearables feature modern technology, including two-way speaker communication and optional fall detection. They are designed to be easy to use, and support is always available, from signup through to the MobileConnect platform. With its affordable and diverse products and packages, we consider MobileHelp to be one of the best medical alert systems.

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Medical Care Alert Ranking

Our Score

9.2

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Medical Care Alert Review

 

Medical Alert Review: 3 Leading Features

Medical Care Alert provides personal medical alert systems and 24/7 monitoring services. The best features of their systems are:

  • Unique RemoteCare 24/7 App feature
  • U.S.-based monitoring operators
  • Fast 4G LTE cellular connection (for Home & Away system)

Finding the Best Medical Alert System for You

Medical Care Alert offers several different systems. Here are descriptions of each one:

  • Home – An in-house system with shower-safe two-way communication buttons available in a pendant or wrist style, with optional fall detection feature. It uses a landline phone connection and base unit, with an optional cellular system available.
  • Home & Yard – A base unit and shower-safe pendant are the basis for this system designed to cover the home and yard. Wear the two-way communication pendant as a necklace, on your belt, or on the wrist; it has a 600-foot radius.
  • Home & Away – A GPS best medical alert system to go anywhere in the U.S. It features GPS, Wi-Fi, and an AT&T 4G LTE cellular connection. The pendant is shower safe and has the option to locate with the RemoteCare 24/7 App feature. It has an optional fall detection feature too.

The services are available across all 50 states of the United States. It is designed for seniors and those who are any age and want assistance in case of a medical emergency.

Medical Care Alert Review of Pros and Any Limitations

As with our other best medical alert systems, we provide a balanced approach to reviewing the systems by providing benefits and drawbacks, if there are any. A big pro is that there are both landline and cellular systems available.

Landline and Cellular Systems

The Home system, for example, is available in both landline and cellular. Thus, if a senior does not have a landline phone, Medical Care Alert will provide a cellular-based system to accommodate them.

The Home & Away system features a fast 4G LTE cellular connection from AT&T. The use of 4G LTE rather than 3G means that there is greater speed, which is terrific for the user.

It is more reliable than 3G, and that difference matters in the case of an emergency. Not all the best medical alert systems feature 4G LTE, so we appreciate when we see it included in a system, especially one that is reasonably priced.

Systems for Various Lifestyles

There are also various systems for different lifestyles, which means that it appeals to a range of customers. For example, the Home system is likely best for someone who is home alone a lot or left alone for long periods.

Meanwhile, the Home & Yard system will likely suit someone who wants the peace of mind that they are monitored in case of an emergency while in their yard area and getting the mail. For those who have larger homes or yards, they will get more coverage than with the basic Home system.

Finally, the Home & Away system is likely to appeal to someone who wants to go further than their yard, using AT&T cellular. It works anywhere in the U.S. where there is a cellular connection. This system helps seniors and other users maintain their sense of independence while still having the peace of mind that they are monitored in case an emergency occurs in the future.

Pricing

As well, each system is reasonably priced, especially given that each system has a lifetime replacement warranty on its equipment. That warranty applies only to natural wear and tear.

Furthermore, there is no long-term contract to sign, which is absolutely a plus for us to include in this Medical Care Alert review. The company offers three payment options, which are semi-annual, annual, and quarterly.

Unfortunately, there is no month-to-month option. The shortest amount you can sign up for is three months. To save money, you can pay annually, which lowers the monthly price.

Also, you will not have to pay for equipment, and there is no setup fee. For a small amount more per month, you can add the automatic fall detection feature.

Optional Fall Detection

Auto fall detection refers to getting automatic help if you fall or lose your balance and end up on the ground without the ability to press the help button manually. This system is one to consider if you have dizzy spells or risk becoming unconscious.

While some systems include this feature within them, Medical Care Alert does not. However, it is easy to add the feature to your package when signing up.

If the system determines that you have fallen, it automatically sends a call to the emergency call center. If you can press the help button too.

Does Medical Care Alert sound like a good fit for you? See what else buyers have to say

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Ease of Use of the Best Medical Alert System

The equipment is easy to use, as many online reviews explain. This statement holds true even for seniors who might typically be overwhelmed by technology.

The design features a help button, which is within a wearable pendant. The user chooses to receive the pendant within a necklace, wristband, or to clip it to their belt.

It is shower safe, which means that the push button will not stop working if it gets wet while the user is in the shower or bath. That is a great feature as seniors are at a risk of falling while in the bathroom.

Simply pushing the wearable emergency button sends the alert to the call center. It is designed to be easy to press even for arthritic hands.

Each pendant has two-way communication, which means that the user can speak with the cell center specialist and they can talk back so that the specialist ensures they send appropriate help to the location. Numerous web reviewers explain that the voice heard at the call center is clear and that this operator stays on the line until help arrives, which is reassuring for anyone who is hurt.

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Medical Care Alert Review of Quality of Support

An area where Medical Care Alert excels is in the area of support. There are two U.S.-based monitoring centers. One is in New York, and the other one is in California.

Having U.S.-based call centers gives many people peace of mind who may not trust the reliability of an outsourced center. Also, if there is an emergency team dispatched, the company sends a call or SMS text message to the contacts on file to notify them.

Furthermore, web reviews note many times that they received friendly assistance from the operators during their emergency. Moreover, the company gets great reviews for its help during signup and installation of the equipment. It’s no wonder that they received the distinction of Monitoring Center Of The Year in 2016 from the Central Station Alarm Association.

The call center operators are available 24 hours a day, seven days a week, all year long. There are Spanish-speaking operators during each shift, as per the Medical Care Alert website.

However, operators only speak Spanish or English. We hope they will have operators soon who can speak more languages to accommodate those who have a limited understanding of those two languages.

With that being said, the operators are EMT and EMD Certified, which means they are trained in how to handle emergencies. They undergo a six-week training program.

When the help button is pressed, the operator will ask if the user needs help and, if so, send the appropriate assistance right away. They will also have the user’s medical and contact information on file so they can tell an emergency team any conditions that they need to know about for the best help possible.

Tip: Not sure which Medical Care Alert product to chose? See the comparison of their best products

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What is Unique about Medical Care Alert?

Another of the qualities that make Medical Care Alert one of the best medical alert systems is their RemoteCare 24/7 app. This free app is one that is unique to the company.

The app shows authorized emergency contacts where you are now, as well as battery life, signal strength, and other features. This app accompanies the Home & Away system with GPS.

By pressing the More button on the app, authorized contacts can also see information on allergies, medical conditions, prescriptions, and doctors. There is even a “ping the device” option if the device has been misplaced within the home. For caregivers and families, the information within this app provides great peace of mind.

Medical Care Alert Conclusions

There is a lot to like about Medical Care Alert systems, including the variety available for in-home and while outside of the home. The prices are affordable, the pendants are shower safe, and there is optional automatic fall detection available.

The operators speak Spanish or English, they are based in U.S. call centers and are trained to handle emergency situations. Plus, the innovative RemoteCare 24/7 app provides authorized contacts with the ability to track the user so they can help ensure safety. With both landline and cellular systems available, we recommend looking at Medical Care Alert systems as an option for you or a loved one.

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Alert1 Ranking

Our Score

9.1

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Alert1 Review

 

Alert1 Review: What are the 3 Best Features?

As with our other best medical alert system reviews, we list the top features at a glance. They are:

  • Several in-home and mobile systems for users
  • Voice extender boxes for large homes
  • Fall alert pendant option

 

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Packages Available from the Best Medical Alert System

Alert1 offers several packages for seniors or others who want to use a personal monitoring service in case of an emergency. The options are:

  • Home – A landline is required for this in-home system, which features a base unit and shower-safe button (necklace or bracelet) with two-way communication that will contact the call center 24/7 in an emergency.
  • Home Fall Detection – A 24/7 landline or cellular system that includes a special pendant that alerts the base unit if the wearer falls (automatic fall detection) and has a two-way voice in the base unit.
  • On-the-Go – Called “Kelsi,” this mobile system is cellular-based. It provides the user with a pendant that has two-way communication and is showerproof.
  • On-the-Go Fall Detection – “Kelsi Pro,” as this best medical alert system is called, provides automatic fall protection using GPS tracking, Wi-Fi, and cellular networks, within the pendant. The 24/7 system uses AT&T or Verizon cellular networks.
  • On-the-Go + Home Fall Detection Bundle – A 24/7 system featuring a home fall detection base pendant and wristband (uses landline), as well as a mobile detection base and pendant (uses AT&T network). The showerproof pendant includes automatic fall protection using GPS technology, as well as two-way voice.

Alert1 provides its quality products and packages to Americans nation-wide.

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Support

Another important point to mention in this Alert1 review is that the company outsources its call center rather than managing it themselves. Not every user will be comfortable with this, although the call center is in the U.S. It is based in Williamsport, Pennsylvania. Online reviews for the support received there are overwhelmingly positive too.

With that said, Alert1 does provide fall alert as a very useful support for wearers who are away from home. If you were to fall and be unable to press the wearable button, the alert pendant notifies this feature automatically notifies the call center to send help to your location.

As well, another handy option is the voice extender boxes from Alert1. Simply ask the company for additional boxes (each one has an extra cost) for easier communications with the call center when you are far away from the standard base unit. If you have a bigger home, the extra boxes help to provide peace of mind.

Lastly, Alert1 regularly does test calls to ensure the systems are working, which we think is terrific in case there is a real emergency.

 

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Alert1 Review for Ease of Use

The Home medical alert system is wearable as a wristband or pendant, depending on your preference. It is designed to use simply by pressing a help button on the wearable device, which connects to the 24/7 emergency call center.

The responder then quickly sees the alert call and determines which team to send for assistance immediately. Remember that the wearable pendant in the basic Home and Home Fall Detection systems does not have two-way communication, however, it does connect the user to the 24/7 command center.

Two-Way Communication

With the Home Fall Detection system, the user gets two-way communication via the base unit only. There is the option to add voice extender boxes, though, which enable two-way conversations throughout the home.

The embedded microphone in the base unit is highly sensitive so that the senior’s voice is clearly heard by the call center specialist. The two-way speaker is as loud as a cell phone on speaker mode, and it enables the user to speak with the specialist for help.

The Kelsi, Kelsi Pro, and On-the-Go + Home Fall Detection Bundle all feature two-way communication in the wearable pendant. So, if this feature is important to you, then you will want to consider one of those three choices.

Simple Design

For seniors specifically, the easiness of the systems is sure to be appreciated, given that they may not have advanced knowledge of technology. While the systems use quality tech, they have an intuitive design and are not intimidating to use.

Showerproof

The wearable device is showerproof too so that it can be worn while bathing, which is when there is likely to be a fall for an older person. That feature extends its usefulness.

Easy Signup

Also, the signup process is straightforward, although there is no website chatbot to ask questions instantly. However, there is an accessibility menu in the lower-right side of the website instead.

The accessibility feature allows you to increase the size and legibility of the font, as well as changing the website in other ways to make it easier to read. A senior with deteriorating eyesight is one of the people who will appreciate this feature.

There is no multi-year contract to sign, and users can cancel at any time. However, any pre-paid fees for shipping or activation or not refundable, unfortunately.

Also, to receive a refund on any pre-paid fees, you must meet certain guidelines, including returning the medical alert device in like-new condition within 30 days of when you originally bought it. On a positive note, there are no cancellation fees.

*** Please note that such terms may be updated by the vendor. We therefore recommend to check the latest terms on Alert1 website.

Straightforward Installation

As for installing any of the Alert1 systems, they are designed to be simple for the user to do themselves in only a few steps. The website offers a setup guide with instructions, including video tutorials.

If you are not comfortable setting up the equipment yourself, Alert1 also offers a service where they send an installer to your home to complete the steps. Simply call them to schedule the appointment.

Assessing the Pros and Drawbacks

In our hunt for the best medical alert system, our team looks at the main benefits and any limitations too. On the plus side, Alert1 offers many different options for seniors and other users.

Range of Systems

There are both mobile and in-home options. While some other companies only offer one package for mobile or home, Alert1 has more than one package in each category.

Fall Alert

There is also an automatic fall alert pendant available. It detects if the user has fallen; if so, the pendant sends a signal to the monitoring center. While it is an extra monthly fee, this option is a good one to consider for a senior who is at risk of fainting or a concussion as they cannot press the help button in this type of situation yet obviously need help.

To save money on a system with a fall detection feature, users can buy annually (12 months) rather than month-to-month. The rate is cheaper by doing it this way.

A downside though, is that not every mobile system includes GPS tracking. The “Kelsi” system does not have this feature. 

Thus, if you are unable to voice where you are at the time of an accident or are unconscious, there could be issues with the call center locating you if you’re not home. There is not a fall protection option either.

However, you can get that reassurance by getting the “Kelsi Pro” system instead, which includes automatic fall detection and GPS location tracking. If you fall or are unconscious, then you are locatable when outside of the house.

Radius and Pricing

Another consideration when choosing the best medical alert system for you is the radius of the in-home system (from the wearable pendant or wristband to the home’s base unit). Alert1’s Home system has a 600-foot range for in-house, which is standard.

However, it is at a bit higher price than some other landline systems, and there are generally shipping and equipment charges. Thankfully, there are periodic promotions for free shipping and free equipment.

To reduce the system’s price, also consider pre-paying annually rather than monthly for a better rate. We appreciate that there are no activation or installation fees.

For the Home Fall Detection system, the range is slightly shorter than the Home system; it is 400 feet, rather than 600. If you require more range, then you might consider the Kelsi system.

Tip: Not sure which Alert1 product to chose? See the comparison of their best products

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What Else Do You Need to Know in This Alert1 Review?

It’s important to point out that Alert1 has been around for a long time; it is certainly not a fly-by-night or shady operation. The company began in 1980 as AlertOne and soon established itself as a major provider locally.

Since then, the name has changed to Alert1, and it has grown to become a leader in the mid-Atlantic area. Today, the company serves Americans from coast to coast, and their online reviews show the positive reputation they have earned over the years.

The online reviews highlight the great customer service of the call center, as well as the quality of the equipment. The positive feedback is a big reason we put Alert1 on the best medical alert system list.

Also, if you want to sign up a second user, such as a spouse, who lives in the household, Alert1 lets you do so. You can save on a second user, with the option to add them right away at the time of signup.

A Unique Feature of the Best Medical Alert System

If you have a large home, you might want to consider adding voice extender boxes, which have been briefly mentioned earlier in this Alert1 review. They are add-ons to the in-home systems that are affordable in price.

The satellite speakerphones enable users to have two-way conversations with monitoring center specialists rather than having to do so through the base unit only. That is handy in a home with a large floorplan.

For example, you might add one in the basement. Each voice extender box requires a phone line connection and power connection to operate correctly. The boxes are easy to mount onto the walls or go onto tabletops.

Alert1 Review Conclusions

In addition to providing the traditional in-home personal emergency response system, Alert1 also offers mobile and automatic fall protection options for those who want more options. There are also unique voice extender boxes available for two-way communication in larger homes.

While the basic Home system’s price is higher and has fewer features than some others available, Alert1 has a reputation for excellent customer service and quality devices. You can also reduce the cost by waiting for promotions and buying yearly rather than month-to-month.

With fall alert options, as well as easy installation of the systems and great support from the U.S.-based call center, there is a lot to like about Alert1. We consider it among our favorites for the best medical alert system.

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One Call Alert Ranking

Our Score

9.0

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One Call Alert Review

 

Leading Features of the One Call Medical Alert System

As with each of our detailed reviews, we start by pointing out the top three features. For One Call Alert, the standout characteristics, in our eyes, are:

  • Very affordable plans
  • 20 years in the industry
  • Mobile Double for multiple users

One Call Alert specializes in providing medical monitoring for in-home or on-the-go to seniors who want to maintain independent living. Its systems are nation-wide; the cellular-based systems use AT&T wireless coverage, dependent on your location.

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One Call Alert Review: What Types of Systems are There?

Determining whether One Call Alert is right for you or the older adult in your life depend largely on whether there is a suitable system. There are five products to choose from:

  • In-Home Landline – Uses your existing landline phone line for protection in and around the house. This 24/7 monitoring system includes a base unit and medical alarm button with two-way communication through its built-in speaker.
  • Mobile On-The-Go – 24/7 monitoring protection at-home and away-from-home with GPS-enabled tracking and two-way communication, anywhere with cellular coverage. Optional fall protection is available.
  • Complete Protection – Get help at home and on-the-go, without needing a landline, 24/7. It includes a home base station, GPS-enabled tracking and two-way communication ability for the mobile device. Fall detection is an optional feature.
  • In-Home Wireless – No landline is necessary for this 24/7 cellular-based monitoring system that protects in and around the house. It includes GPS technology and a two-way speaker, with optional fall detection.
  • Mobile Double – A standout in this One Call Alert review, Mobile Double offers protection to two people who live at the same address. The system features two mobile GPS devices, uses cellular technology, and has a fall detection option.

Looking at the lineup, you will see immediately that there are both at-home and mobile choices monitored 24/7. That means it offers help for both seniors who are home most of the time (in-home systems) and those who are out and about a lot (mobile systems). We like seeing this variety available from one company.

Tip: Not sure which One Call Alert Systems is Best for you? See One Call Alert Buyer's Guide

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How do We Rate the Support Level?

Many online reviewers explain that when calling the company about signup, the team is helpful but not pushy about sales. They offer a lot of knowledge, according to several reviewers, by phone and using the instant chat feature on the website.

When it comes to setting up the equipment, if you have any questions, simply call the company or instant message them via the website for assistance within a reasonable time. The setup is designed to be straightforward.

As well, fall detection is an optional feature available for all One Call Alert systems, except for the In-Home Landline. It’s a great support feature to point out in this One Call Alert system. It automatically detects a fall and sends assistance even if you are not able to press the button. In the case of a fall, which seniors are highly at risk of having, it’s an additional feature to consider adding to your system.

Plus, the cellular systems, such as Complete Protection, do not require that you have a cell phone. Instead, One Call Alert handles the cellular details, so you needn’t worry about setting up a cell phone account.

Ease of Use of the One Call Alert System

The In-Home Landline system is simple to use, featuring a wearable device that connects to the base unit. Simply press the button to activate the embedded speaker that has two-way communication with an emergency response team member.

The ability to have a full conversation via the two-way speaker is very useful. The operator can ask questions of the senior to help determine which response unit would be best to send to assist them. Also, the senior has the reassurance that their request for help was heard, and they’re not alone when they hear a voice speaking back to them via the device.

As for how to wear the emergency button, it comes in a lanyard or wrist style. Both styles are simple to put on and look discreet too.

It can even be worn in the shower as the button is waterproof. That’s great news as falling while in the shower or while getting in and out of the bathtub is a real risk for seniors.

As for how far the system can be in use, the in-home systems have a long range of 1,300 feet between the base unit and wearable button. This distance likely covers seniors going into their yard and around the inside of the home; always check to make sure the range is large enough for you before buying a system to ensure there is enough coverage.

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One Call Alert System Review of Pros and any Limitations

When it comes to pricing, One Call Alert is among the most affordable options on the market. They provide quality equipment at a budget-friendly monthly price, whether you want an at-home system, a mobile one, or a combination of the two.

Each plan available from One Call Alert company has options to pay annually, semi-annual, quarterly, or monthly. It is cheaper to pay annually versus monthly.

We like that there are no hidden fees, and the equipment is all included in the affordable monthly price, rather than being an extra expense for you. Also, there are no long-term contracts and no activation fees. Sometimes there are limited-time promotions too.

Not all plans include free ground shipping of the equipment to you, though. Be sure to inquire about whether shipping is included in your chosen plan when signing up so that you know what to expect.

As well, there is a risk-free trial for 30 days for customer protection. That’s a great way to make sure it’s right for you.

Finally, we would be remiss in this One Call Alert system review not to mention the terrific reputation of this company. They have 20 years of experience providing personal emergency response systems to older adults.

The One Call Alert systems are well known among those who are considered authorities in the medical industry. As per the website, they are recommended by doctors, nurses, pharmacists, and educators in the medical field. The site shows endorsements by the American Diabetes Association, American Medical ID, CVS pharmacy, Walmart Pharmacy, Mended Hearts, and other recognized health-related authorities.

Also, countless reviews from happy customers are online. The reviews include five-star ratings for the fast response users received in response to pressing the help button. Other reviews commend the operators for being polite and always available.

How is The One Call Alert System Unique?

The Mobile Double system is a standout in the industry. It was the first bundled system for multiple users. This one is great for couples who can use the same system at a low-cost rate.

It includes patented GPS-tracking technology and AT&T cellular coverage across the nation. Thus, this bundle is one to consider for two people who live at the same address who want protection both while they’re at home and on the go. It even comes with a risk-free 30-day trial period.

Tip: Not sure which One Call Alert product to chose? See the comparison of their best products

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One Call Alert Review Conclusions

One Call Alert offers both in-home and mobile systems for older adults, with an optional fall detection feature available for all but one of the systems. They even provide the Mobile Double for two people who live in the same house, which is revolutionary.

Each system, whether it is landline-based or cellular-based is affordable, without falling short on the quality of the equipment. The systems with waterproof emergency buttons are also easy for seniors to use, even if they are not well-versed in technology.

Finally, One Call Alert is a company with 20 years of experience, who is recommended by several health-related authorities and real users. For all these reasons, we recommend One Call Alert as one of the best medical alert systems.

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LifeFone Ranking

Our Score

8.9

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LifeFone Review

 

LifeFone's Review: Top Features

After doing significant research on this top medical alert system, our team agrees that the top three features are:

  • Personalized profiles for customers
  • Duo at-home and on-the-go system
  • Extra caregiver tools

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What Products are Available?

Lifefone product lineup includes:

  • At-Home Landline (with Optional Fall Detection) – Includes a base unit and pendant system or wristband for 24/7 emergency service in and around the house
  • At-Home Cellular (with Optional Fall Detection) – No landline necessary, it works with AT&T’s cellular service; this system comes with a pendant or wristband for 24/7 service in an emergency in and around the house
  • At-Home and On-The-Go GPS (with Optional Fall Detection) – Features Voice-in-Necklace technology with two-way speakerphone; works on the AT&T network for 24/7 help
  • At-Home and On-The-Go GPS, Voice-in-Necklace (with Optional Fall Detection) – Protection in the house and across the country with a lightweight necklace that includes GPS and WiFi technology for immediate assistance

As shown above, LifeFone offers a combination of at-home and mobile systems for seniors. They also provide additional caregiver tools for the elderly or their caregivers to provide them with a well-rounded experience, as explained in the next section.

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LifeFone Review of Support

Countless customer reviews online rave about LifeFone customer service and support. A major area they receive great feedback from seniors and their caregivers is in the personal profile that they compile upon signing up for a subscription.

Personal Profiles

LifeFone accepts in-depth personal profiles from each senior customer for the purpose of crafting a custom care plan for them. These profiles stay on the customer’s profile so that the monitoring center operator can understand the senior’s needs as much as possible in the event of an emergency. They can then relay any vital information necessary to emergency response units if needed.

The profile includes several details, such as the senior’s health issues, medications, contact list (including emergency contacts), and doctors.

Caregiver Tools

In addition, LifeFone also provides more tools as needed for the user and caregiver to provide as useful an experience as possible. In addition to providing the support that you might seek from the company, these tools also provide peace of mind to the senior or the person caring for them.

Some examples of the caregiver tools available are:

  • Medication Reminders
  • Activity Assurance
  • Daily Check-in Calls
  • GPS Location Service
  • Email or text notifications for system events

These extras are not available with all personal emergency response systems. Also, if you want to cancel your subscription, you can do so at any time. We like that there is this option, if you ever want to stop the service.

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Ease of Use of This Top Medical Alert System

The LifeFone lineup is designed to be simple to use. That’s important given that seniors may not be tech savvy or able to articulate themselves well if they fall or have another type of emergency.

While they have been around for many decades, LifeFone has updated their lineup over the years as seniors’ needs change. That shows they listen to feedback from customers and are in tune with current expectations for personal emergency response systems.

Wearable Pendant

The wearable pendant is also lightweight so that it does not feel like it is a burden to wear all the time. You can even wear it in the shower as the help button is waterproof. That’s great given that a fall in the shower is a reality for anyone in their older years.

For the at-home systems, you receive a wearable call button on pendant or bracelet. Simply press it to connect with a trained operator in real time.

Two-way speaker

Have a two-way conversation using the speaker with microphone. The two-way system is great so that if either the senior or the LifeFone operator have a question then they can get an answer that can help provide them with better assistance. The microphone is highly sensitive so that the operator can hear the senior as clearly as possible.

After determining the need of the individual, the operator will immediately contact the appropriate response unit that can provide the best help response, such as an emergency medical technician.

US-based Monitoring

Also, it is a US-based monitoring service, so there is no worry about language barriers that you might have if they outsourced their call center.

Simple Installation

The system installations are simple too. For example, the at-home landline system only requires connecting the base unit to a power outlet and a phone line.

They are all designed for an individual to be able to do themselves at home. However, if you are not sure about anything, simply call the LifeFone customer agent for assistance.

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A Balanced LifeFone Review: Pros and any Drawbacks

LifeFone has been providing specialty services since 1976. Have decades of experience, including a base station unit which has a design they have kept over the years as it works well.

Variety of Offerings

The home and mobile systems are designed to suit many different senior needs, and preferences. The options include an at-home base unit, mobile unit that you can take outside of the house, and a duo that combines the two for the most coverage possible.

When home, the system operates like a normal at-home cellular system. Then, when the senior leaves the residence, simply take the mobile base unit, which is about the size of a playing card and has an SOS button on it. It includes GPS tracking so the call center can identify your location in the case of an emergency.

Different Phone Line Options

Upon signing up for a service plan, get 24/7 emergency support over a range of phone lines, depending on the chosen service plan. There are traditional residential phone lines, cable phone connections, VoIP services, and DSL internet connections.

Fall Detection

Another benefit is the fall detection buttons that can be added to each of their top medical alert systems. With the fall detection feature, a senior does not need to manually press as button as they would with the regular pendant.

Instead, if they are unable to press it or cannot speak, the automatic fall detection pendant will sense they have fallen and start an alarm call. This type of system is a great option for those who are at risk of losing consciousness or getting disoriented.

Tip: Not sure which LifeFone product to chose? See the comparison of their best products

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Only for Seniors

A limitation, though, to point out in this LifeFone review is that their systems are only available to seniors. Thus, those who are younger yet want emergency medical support are excluded, although they could benefit from the services.

Great Range

On a more positive note, LifeFone offer a terrific range. For at-home landline and cellular systems, the maximum distance from the base unit that the help button will work is 1,300 feet.

That range can typically cover the entire interior of a home and its yard. To be sure, though, always test the button in areas that you often go within the house to make sure they work in case of an emergency.

Meanwhile, the other LifeFone systems range from 350 to 600 feet. For mobile systems with no base units, there are no range restrictions. The mobile type is designed to work across the US reliably using the AT&T national cellular network.

Affordable

There are also competitive monthly rates for each of the top medical alert systems from LifeFone. That’s especially true for the low-cost standard at-home service. There are no activation or installation fees either.

Furthermore, spouses can be added to plan at no extra cost. The equipment for a second user is provided, and they will receive their own pendant or wristband.

LifeFone Review Conclusions

LifeFone offers a top medical alert system to seniors across the US. There are both at-home and mobile systems, as well as a duo that combines the two to provide the most coverage. As well, each one has an optional fall detection feature that you can add for more assurance of immediate help in the future if a fall should occur.

The systems are all competitively priced, and you can cancel at any time. Plus, they are easy to install and to use.

With a personalized profile set up upon your subscription signup, the LifeFone operator will have detailed information to be able to provide the best emergency response possible should an emergency happen at any point. Plus, the caregiver tools provide even more support from LifeFone. With so much in its favor, LifeFone deserves to have a high ranking in the Top 10 Best Medical Alert Systems.

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Disclosure, Disclaimer: The information we provide on our website is not a medical advice and, thus, should not be treated as such. We provide quality reviews based on a significant amount of research time and effort. Carefully writing each of the best medical alert system reviews is important to us so that readers have as much information as possible. We are grateful to be of service and bring you content free of charge. In order to do this, please note that when you click links and purchase a system, we may receive a commission. Your support in purchasing through these links enables us to keep providing you with content and opinion to the best of our knowledge. Rest assured that our team spotlights the medical alert system providers that we genuinely believe are the top picks. Thank you!

What Qualities do the Best Medical Alert Systems Share?

The best medical alert systems share a focus on providing easy-to-use devices that provide help 24/7 to those who need it when they need it. Our editor’s first choice has a simple setup.
Also, look for a system with emergency medical personnel who are trained, experienced, and ready to assist at any time. The best ones also have great online ratings from real users and their families.

Is Every Medical Alert System the Same?

No, each one has its own service options, equipment, and associated fees. The two main categories of best medical alert systems are home-based and on-the-go.
The at-home kind typically works with a landline telephone. There are also home-based systems that use a cellular connection instead. Both involve a wearable call button to talk with the monitoring service and have a base unit within the house.
As for the mobile type, it works at home but also when away from the residence. They operate using a combination of GPS technology and cellular networks so that if you press the call button for help but cannot speak, then the operator can still locate you.
Differences in the quality of features that companies offer for each category (at-home or mobile) vary, which is why we provide quality reviews of each company. Easily compare providers and what systems they offer in one place, using our best medical alert systems comparison chart and clicking through to the detailed reviews.

Which One is the Best Medical Alert System, At-Home or On-The-Go?

After describing the differences between them in the last answer, it’s important to point out that one type is not objectively better than the other. Instead, the ideal one for you will depend on your lifestyle.
A senior who rarely leaves home, for example, will likely not get a lot of use out of a mobile medical alert system. If you have a landline phone, then this type would be appropriate, while a cellular-based one would suit someone whose smartphone is their primary phone.
Meanwhile, a mobile medical alert system would likely be the preference for someone who has an active lifestyle that takes them outside of the home regularly. Being able to continue a highly active and independent life, going out and about regularly, is a major benefit of an on-the-go system.

Are Best Medical Alert Systems Only for the Elderly?

A common misconception is that these personal emergency response systems are specifically for seniors. While they form a large percentage of those who sign up for the best medical alert systems, they are not the only ones.
Other users of medical alert systems include those who have health issues or limited mobility. If you worry about falling or having a medical emergency, or if you are a caregiver for someone who faces these potential scenarios, then you might consider getting a medical alert system.

How can Reviews of the Best Medical Alert Systems Help You?

If you are thinking about getting this type of system for yourself or a loved one, you will notice almost immediately that several different companies offer different features, services, and fees. The number of options can be overwhelming.
Our reviews are designed to help you by providing details about the best medical alert systems so you can decide which of them you prefer, based on what is most important to you or your loved one. Narrow down the choices by rate plans, type of system, ease of use, quality of support during setup, and more.
All reviews are genuine and full of useful details to help you narrow down the decision. See which one our editor rates as #1 and why. Use the information to decide which one you feel is the best care option for you or the person you care for.

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The reviews you read at our website take time to research and write. To keep going with our efforts, we need to make a commission from our efforts. This is why our links go to our partners. If you click on a link and then buy from one of these partners, we may receive an affiliate monetary amount.

Common Questions

What is a medical alert system?

Top medical alert systems provide emergency assistance, usually by pressing a wearable call button. The button connects you to an emergency response professional who sends help immediately to your location. This 24/7 assistance can provide reassurance for the individual who has the system and their loved ones that they will get help quickly if needed, such as in the case of a fall.

Do I have to be a senior to sign up?

Not necessarily. If you feel you can benefit from a personal emergency response system, then start reading the reviews here to narrow down which ones are ideal for your health problem and lifestyle. Aside from seniors, many people with mobility and medical conditions who live alone use the best emergency response systems.

What makes a medical alert system the “best”?

This website features top medical alert systems, based on features, plans and pricing, benefits, any drawbacks, support and other details. To determine which one is the “best” for you or your loved one involves determining which one closest meets your needs and preferences for an at-home or mobile system. Easily compare the systems available from a single company or between companies, use the top 10 chart and narrow down your favorite choices.

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COMPARING THE TOP 5 BEST MEDICAL ALERT SYSTEMS

CompaniesMedical GuardianMedical AlertBay Alarm MedicalMobileHelpMedical Care Alert
ReviewRead ReviewRead ReviewRead ReviewRead ReviewRead Review
Rating9.89.59.49.39.2
Toll Free Number1-800-668-92001-800-800-25371-877-522-96331-877-309-99681-855-661-3694
24/7 MonitoringYesYesYesYesYes
Monitoring CenterIn-houseIn-houseIn-houseIn-houseIn-house
2-Way Voice CommunicationYesYesYesYesYes
Shower Safe ButtonYesYesYesYesYes
Neck Pendant OptionYesYesYesYesYes
Wristband OptionYesYesYesYesYes
ConnectionLandline or cellularLandline or cellularLandline or cellularLandline or cellularLandline or cellular
Coverage Away from HomeYesYesYesYesYes
Ease of Use (1-10, 10 is easiest)98999
Max In-Home Range from Base1300ft1300ft1000ft800ftfooft
Wall-Mounted Help ButtonsYesYesYesYesYes
Auto Fall Detection AvailableYesYesYesYesYes
Installation (DIY, Service, or Other)DIY with phone support optionDIY with phone support optionServiceDIY with phone support optionDIY with phone support option
Follow-Up NotificationYesYesYesYesYes
Companion AppYesYesYesYesYes
24/7 Customer ServiceNoNoNoNoNo
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Disclosure, Disclaimer: The information we provide on our website is not a medical advice and, thus, should not be treated as such. We provide quality reviews based on a significant amount of research time and effort. Carefully writing each of the best medical alert system reviews is important to us so that readers have as much information as possible. We are grateful to be of service and bring you content free of charge. In order to do this, please note that when you click links and purchase a system, we may receive a commission. Your support in purchasing through these links enables us to keep providing you with content and opinion to the best of our knowledge. Rest assured that our team spotlights the medical alert system providers that we genuinely believe are the top picks. Thank you!

What Qualities do the Best Medical Alert Systems Share?

The best medical alert systems share a focus on providing easy-to-use devices that provide help 24/7 to those who need it when they need it. Our editor’s first choice has a simple setup.
Also, look for a system with emergency medical personnel who are trained, experienced, and ready to assist at any time. The best ones also have great online ratings from real users and their families.

Is Every Medical Alert System the Same?

No, each one has its own service options, equipment, and associated fees. The two main categories of best medical alert systems are home-based and on-the-go.
The at-home kind typically works with a landline telephone. There are also home-based systems that use a cellular connection instead. Both involve a wearable call button to talk with the monitoring service and have a base unit within the house.
As for the mobile type, it works at home but also when away from the residence. They operate using a combination of GPS technology and cellular networks so that if you press the call button for help but cannot speak, then the operator can still locate you.
Differences in the quality of features that companies offer for each category (at-home or mobile) vary, which is why we provide quality reviews of each company. Easily compare providers and what systems they offer in one place, using our best medical alert systems comparison chart and clicking through to the detailed reviews.

Which One is the Best Medical Alert System, At-Home or On-The-Go?

After describing the differences between them in the last answer, it’s important to point out that one type is not objectively better than the other. Instead, the ideal one for you will depend on your lifestyle.
A senior who rarely leaves home, for example, will likely not get a lot of use out of a mobile medical alert system. If you have a landline phone, then this type would be appropriate, while a cellular-based one would suit someone whose smartphone is their primary phone.
Meanwhile, a mobile medical alert system would likely be the preference for someone who has an active lifestyle that takes them outside of the home regularly. Being able to continue a highly active and independent life, going out and about regularly, is a major benefit of an on-the-go system.

Are Best Medical Alert Systems Only for the Elderly?

A common misconception is that these personal emergency response systems are specifically for seniors. While they form a large percentage of those who sign up for the best medical alert systems, they are not the only ones.
Other users of medical alert systems include those who have health issues or limited mobility. If you worry about falling or having a medical emergency, or if you are a caregiver for someone who faces these potential scenarios, then you might consider getting a medical alert system.

How can Reviews of the Best Medical Alert Systems Help You?

If you are thinking about getting this type of system for yourself or a loved one, you will notice almost immediately that several different companies offer different features, services, and fees. The number of options can be overwhelming.
Our reviews are designed to help you by providing details about the best medical alert systems so you can decide which of them you prefer, based on what is most important to you or your loved one. Narrow down the choices by rate plans, type of system, ease of use, quality of support during setup, and more.
All reviews are genuine and full of useful details to help you narrow down the decision. See which one our editor rates as #1 and why. Use the information to decide which one you feel is the best care option for you or the person you care for.

SUGGESTED MEDICAL ALERT SYSTEMS FOR YOU


Alert products for both inside and outside the home. Around-the-clock monitoring based in the U.S.
Visit Site Visit Medical Guardian

Easy to use and set up all products. Very affordable.
Visit Site Visit Medical Alert

Very affordable plans; 20 years in the industry; Mobile Double for multiple users
Visit Site Visit One Call Alert
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  • We are grateful to be of service and bring you content free of charge. In order to do this, please note that when you click links and purchase items, in most (not all) cases we may receive a commission. Your support in purchasing through these links enables us to keep providing you with content and opinion to the best of our knowledge. The commission rate we may receive is not affecting the content we write on each product; however along with past buyers preference, mattress product details and reviewers’ findings, it may impact the display order of a product at the website. We try our best to keep things fair and balanced, in order to help you make the best choice for you. Your buying price is not changing whether we are entitled for earnings or not. Thank you!